Yes! Each and every bar of soap sold by Bisbee Soap & Sundry is made by our soaper (and owner), Amber. She weighs, measures, pours, and mixes every batch. The soap is then cut, cured to perfection, then wrapped by hand.
Yes. All true soap is made with lye. Most big-brand, store bought soap isn't true soap, but rather a chemical surfactant with additives. True soap is the final product resulting from a chemical reaction called saponification. Saponification occurs when a lye solution (sodium hydroxide for bar soap, or potassium hydroxide for liquid soap) is mixed with triglycerides (fat or oil). Once saponification is complete, the lye no longer remains and you're left with natural glycerin and soap.
There are two types of Creosote, and they are not at all related. If you've spent any significant time in the Southwest Desert, you'll be familiar with the plant commonly referred to as Creosote (Larrea Tridentata). Then there's the Creosote that's commonly associated with fence posts and railroad ties, not something you'd want to put on your skin. The Creosote we use and refer to is the plant. Desert dwellers have a bit of an obsession with this plant, as it reminds us of the brief period of monsoon rains we get in the summer. The Creosote plant emits a strong, earthy fragrance when it's wet, giving the desert rains their characteristic aroma. We've captured that essence in our line of Creosote products.
For safety and hygiene reasons our merchandise cannot be restocked or resold once opened, we can only accept returns on unused, unopened products. Products must be returned within 14 days of purchase, refund will be honored minus shipping costs. If you would like to return an unused, unopened product, please contact us at firstname.lastname@example.org with your order number, email address associated with your account, and the reason you'd like to return your purchase.
Your satisfaction is our goal and we believe that you will love our products. If you are unhappy with your purchase for any reason, please email us at email@example.com, within 14 days of receipt of purchase. We want you to have a positive experience and will be happy to work with you to find a solution if you are not pleased with your purchase.
Bisbee Soap & Sundry is not responsible for any individual reaction to any particular ingredient. Each body care product description on our website includes a complete list of ingredients. People with sensitivities to any listed ingredient should not use the product. In case you are in doubt always try an allergy patch test and if at any time irritation occurs, discontinue use of the product.
Musician meets bartender. The two fall in love. They quit their jobs and set out to make really great soap. Some thought they’d gone off the deep end, and perhaps they had. To call these two ambitious and driven would be a great understatement. The rest, as they say, is history.
We’ve taken to sharing our story in more detail through monthly installments. You can find the rest of our story here.
Bisbee is a postcard-pretty, small town of around 5,000 people within a stone’s throw of the Mexican border.
Bisbee wasn’t always small. Back in its heyday, it was one of the largest cities west of the Mississippi due to its significant copper mining operations. In the 1970s, mining came to a halt, and by all rights, Bisbee was sentenced to become yet another in a long line of ghost towns that litter the desert southwest.
However, Bisbee did not quietly succumb due to its change in fortune. Thanks to the never-say-die spirit and creativity of artists and other entrepreneurs - some more law-abiding than others - Bisbee reinvented itself as an artist's colony with a vibrant music scene and a destination for tourists to enjoy everything from birding, to wandering through unique shops and galleries, to cocktail-fueled, themed costume events.
This varies by your location, of course. We typically ship your order the same day you order, or if you order after the carrier's cutoff time, the following day. In the unlikely event that one of your items is out of stock, we will contact you about a replacement or refund. Orders ship Monday through Saturday, and you will be sent an email update with a tracking number as soon as it's available. Please note that shipping information through the carrier may not be updated until 24 hours after it's submitted to their system.
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